bickford family — Support
A private household organizer: shared calendar, lists, meals, and photos.
Need help? Email
bickfordd@gmail.com and we'll get back to you.
Please include your device model and iOS version so we can help faster.
Getting started
- Open the app and tap Sign in with Apple.
- Choose Create household to start your family's space (or
I have an invite code to join an existing one).
- Invite the rest of your family, and you're set — calendar, lists, meals, and photos
stay in sync for everyone.
Common questions
- Deleting your account: Settings → Delete account.
This permanently removes your account and household data, unlinks any financial
connections, and revokes Sign in with Apple.
- The AI assistant ("bickford" tab): optional, and off until you use it.
The first time, you'll see a disclosure that messages are processed by Anthropic (Claude)
to generate answers; nothing is sent until you accept and send a message.
- Location sharing: opt-in and off by default (Family screen).
- Bank/financial features: off by default; read-only account balances via
Plaid when you choose to link an account. The app never moves money.
Privacy
We don't show ads, and we don't sell your data. Full details are in our
Privacy Policy.
Contact
Bickford Technologies Inc. —
bickfordd@gmail.com